HERE TO HELP YOU KEEP MOVING

Let’s get it sorted.

A question about your ride, an order or your business? Choose a contact option or prepare a message for our team.

Have a conversation.

For help with an active request or getting started.

Message on WhatsApp +254 700 509516

Prefer email?

Include your reference and a clear description of what happened. Leave out passwords and payment PINs.

support@chalride.com

A useful starting point.

Your order, payment or tracking reference helps the team identify the right request. For parcels, have the associated sender or recipient phone ready.

Browse common questions

Let’s get it sorted.

Have a conversation.

Prefer email?

A useful starting point.

Tell us what’s happening.